Contact Us / Order Support

Thank you so much for your recent order. Here is what you can expect:

  • Your order was received and will go into production within 1-2 days of receipt.

  • Current lead times are 8-10 business days for standard products* (weekends excluded) from the moment your order goes into production.

    *Ready to finish kits and complete fire pits have separate lead times. 

  • Your order will ship from the manufacturer and you will receive tracking once it ships.

    There is no tracking information provided on the website and you do not need to reach out to us. Trust the process.  We will not forget about you!

Order Sequence

Please know that your order may come from multiple manufacturers from multiple carriers such as USPS, UPS, FedEx or Freight and may arrive separately and at different times.

Order Support Form

  • If you have received a damaged product, please include photos to show entire product and damaged area.
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WHY MONTANA FIRE PITS?

Montana Fire Pits offers multiple options to suit our customers’ diverse need of outdoor fire pit kits and accessories. From top-of-the-line American made perfection to basic, entry-level and efficient fire bowls for your backyard patio, we offer an opportunity for each and every one of you.

We recognize that fire pits are more than keeping you warm in cold weather, they are an instrument of togetherness that adds exceptional value to your outdoor living space. Because of that, we have chosen only the finest complete fire pit manufactures and assembled a stellar collection of styles, materials, and functions to meet the preferences of our unique blend of customers.

Montana Fire Pits
satisfaction guarantee