Thank you so much for your recent order. Here is what you can expect:
Your order was received and will go into production within 1-2 days of receipt.
Current lead times are 8-10 business days for standard products* (weekends excluded) from the moment your order goes into production.
*Ready to finish kits and complete fire pits have separate lead times.
Your order will ship from the manufacturer and you will receive tracking once it ships.
There is no tracking information provided on the website and you do not need to reach out to us. Trust the process. We will not forget about you!
Please know that your order may come from multiple manufacturers from multiple carriers such as USPS, UPS, FedEx or Freight and may arrive separately and at different times.
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