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Shipping to all of the U.S. and Canada!

Shipping to all of the U.S. and Canada!

Custom, Advanced, & Pro

Get in Touch

Monday - Friday 9:00AM-4:30PM MST

Before You Call...

Take 2 minutes to find your answers on our extensive, easy to navigate ANSWERS page.

For custom burners, pans, drop in pans, and Ready to Finish Kits:

Custom Quote Request – Burners, Plates, Pans

For when standard sizes or shapes won’t work for your project

"*" indicates required fields

Location*
Fuel Type*
Enter Length x Width (or Diameter) in INCHES. This is the burn area; the inside dimensions of the fire pit where the burner/plate will go.
Shape*
Preferred Burner Style*
Plate/Pan*
Plates are most common and work great for most projects. Standard pans have 2″ sidewalls and are great when your top cap overlaps into your opening. Drop in pans have 2″ sidewalls and 1″ lip standard, but you can specify sidewalls 2″-4″ and a lip 1″ – 2″. If you would like dimensions other than standard, please enter them in the “Additional Details” field at the end of the form.
Flex Line and Key Valve Kit*
Ignition*
For electronic ignition, the pilot assembly needs something to mount to, such a s a plate or pan. If you do not want a plate or pan, ignition will come in a box and the warranty is void. If you do opt for a plate or pan, the ignition will be mounted in the factory for easy install. Electronic ignition gas box can be located up to 10′ away from the burner, and the electrical box can be located up to 150′ from the burner.
Flat Aluminum Cover*
If you have them, help our designers see your project
Drop files here or
Accepted file types: jpg, gif, png, pdf, Max. file size: 10 MB.

    Pro Solutions Partner Application

    A minimum of 3 builds per year required.
    • Enter Business Address (We can only accept addresses from the U.S. and Canada)
    • Please enter a number from 0 to 200.

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    Lead Times & Shipping

    Updated

    Your Product Ships in:

    (transit time not included)

    • Standard Burners: 3-5 Weeks
    • Custom Burners: 4-6 Weeks
    • Venture Series (Steel): 6-8 Weeks
    • “Ready to Ship” Fire Tables: 1-2 Weeks
    • Concrete Fire Tables: 8-20 Weeks
      • Gather Series: 8-10 Weeks
      • Harbor Series: 16-20 Weeks
    • Fire Media: 2-4 Weeks
    • Backordered Fire Media: 3-5 Weeks
    • Ready to Finish Kits: 5-7 Weeks
    • Color Samples: 1-2 Weeks
    • Fire Pit Parts: 1-2 Weeks

    Shipping Costs

    *Free Shipping: Applies to orders over $99 in the continental U.S.

    *Excludes burner packages over 36″ and Ready-to-Finish kits: Flat rate of $279. Custom orders may incur freight charges. For shipping to Canada, enter your address at the checkout to receive your shipping quote.

    Our burners and fire features are hand-made in the U.S. and good things take time. These lead times are based on our best estimates and are updated weekly. Thank you for your patience as we strive to ship your fire gear as fast as possible.