support
Expert guidance on fire features
Whether you have a general question, want to learn more about our products, or need support with an existing order, we are here to help. Find the appropriate form below to get started.
EXISTING CUSTOMERS
ORDER SUPPORT
Have a question about an existing order? Share your order number, a brief description of the issue, and the best way to reach you. We’ll look into it and get back to you as soon as possible.
- Delivery and Status
- Pricing Questions
- Shipping and Handling
Trade Program Partners
Pro Support
As a trade program member, you have access to dedicated support. Share your question or project details and our pro support team will follow up with the attention your work deserves.
- Assistance from account specialist
- Multiple table orders and specifications
- Technical requirements and guidance
Products and Installation
Technical Support
Experiencing an issue with one of our products? Describe what’s happening and include as much detail as you can. The more context you give us, the faster we can help you find a solution.
- Specifications and Installation
- Product Comparisons
- Sizing and space requirements
Contact Us
General Inquiry
Not sure where to start, or your question doesn’t fit neatly into a category? Tell us what’s on your mind and include any details you think might be helpful. We’ll make sure it gets to the right expert and follow up as soon as we can.
- Assistance with website and process
- Company and process questions
- Fire feature guidance
BURNER CONFIGURATOR
Find Your Perfect Flame in Minutes
- No fire pit expertise required
- Answer a few simple questions about your fire feature
- Get paired with the perfect burner and accessories
Already know the burner specs you need?
Shop all burners below.
Shop all burners below.
Interactive catalog
Handcrafted for
Those Who Demand More
Every Montana Fire Pits table is made to order in the USA. We take pride in excellence creating bespoke luxury fire features for homeowners and design professionals. Browse our catalog to see what sets us apart.

