What are the different modes of the module?

•  Right button: On / off mode + intensity change
•  Left button: Automatic / manual mode

How do I charge my module and for how long?

For optimal use, the module must charge for a minimum of 6 hours, either outdoors in the direction of the sun, or via the USB dock supplied with it.

How to reset the module?

To reset the module, hold down the on / off button (right button) for 10 seconds, until the module flashes.

What is the autonomy of the module?

For POSE / POP UP / PARABOLE / COUTURE S lamps, the autonomy is 6 hours on the lowest intensity.

For PARIS / PETITE / PADERE / PARC / PACHA / PARADE / COUTURE M&L Lamps, autonomy varies between 6 and 10 hours depending on the intensity chosen.

What are the different intensities?

For POSE / PARABOLE / COUTURE S / POP UP lamps, the lighting varies between 50 and 100 lumens depending on the intensity chosen.

For PARIS / PETITE / PARC / PACHA / PADERE / PARADE / COUTURE M & L lamps / the lighting varies between 75, 150 and 300 lumens depending on the intensity chosen.

How do I change the intensity of my module?

Once your module is on, to change the intensity, press once or twice (depending if it is an S or M hybrid module) on the right button.

Does my module charge when in “on” mode?

Yes, your module is charging constantly, whether it is off or in the “on / automatic” position.

My module does not charge, what to do?

First, make sure that your module has been charged for a minimum of 6 hours in the sun or on the mains via the USB dock.

Once charged, check that your module is not in automatic mode during the day. In automatic mode, the module lights up only after dark.

In order to check that the module is working, put the module in “manual” mode by pressing the left button once. The module will light up despite other light sources around.

If, after the various steps described above, the module still does not light up, reset it by pressing the right button for 10 seconds, until the module flashes.

If the module still does not work, contact our customer service at hello@maiori.co 

Find below two illustrated links with the different functions of the module:

User Manual: https://maiori.com/en/info/module-user-manual/first-look

Pairing: https://maiori.com/en/info/module-user-manual/pairing-module

Can I leave my lamp outside during winter?

During winter we recommend leaving your lamp outside, so that the module can continue its charging and discharging work. Indeed, like any product with a lithium battery, it needs to be stimulated in order to function optimally, and allows you to enjoy your lamp as long as possible.

We know that returns are necessary from time to time, and we want you to be 100% satisfied with your purchase. If your product arrived damaged, or simply isn’t exactly what you ordered, please get in touch with us as soon as possible so we can help you. If you are ultimately not satisfied with the lighting product, you can claim a refund within 14 days of the sale date. Please read ahead for some important information.

If your product has been damaged in the delivery
Please take photos and contact us. If the product is faulty we will replace it at no cost to you.

If you are not satisfied with your purchase
You can return your item to us within 14 days of the date of purchase and you will get a full refund. Your product should be unused, and packed in its original condition. You will be responsible for the shipping charges. 

Please, do not send back products to us without telling us first. 
We do not accept packages that haven’t been authorized by our customer service. You will need the product to be packed in the original packaging. 

2 Year Warranty 

We are confident on our quality, which is why we warranty all our products for a period of 2 years against material and fabrication defects. Always read the instructions manual and learn how to take care of your products and use them correctly. 

Maiori Limited Warranty

 If a defect is documented within Two years from the original invoice date, the product will be replaced at no cost to the customer.

 Limited Warranty

 Maiori warranty is limited to products being used in the manner in which they were originally intended and will not cover damages resulting from normal wear and tear, misuse, damages in shipping, failure to follow instructions, unauthorized repair or alterations, fire, flood or other natural disasters. 

 Warranty does not cover

 Any damage arising from insufficient care, or from non-compliance with the supplied instructions and advice for receiving, assembling, using, maintaining and storing, general wear and tear or natural fading of the materials used; corrosion originating from scratches or abrasions that result from general wear and tear, or which cannot be repaired with touch-up paint; the corrosion of parts due to use in a confined or chlorinated environment; any changes in the visual appearance of wood that are directly linked to aging. Finishes are not warranted for the 2-year period as the life of the product is greatly determined by care as well as the environment it is in.